At Shibabu Group of Companies, we value the privacy of our customers, clients, partners, and employees. This Privacy Policy outlines the types of personal data we collect, how we use and safeguard that information, and the rights you have regarding your data. The Shibabu Group of Companies is comprised of various entities, including Shibabu Safaris & Lodges, Shibabu Business Center, Step Broadcasting Services, and Open Gate Radio Station. This policy applies to all personal data collected by these entities.

1. Information We Collect

We collect personal data to provide our services and improve user experience. The type of personal data we collect depends on how you interact with the different entities under Shibabu Group of Companies.

1.1 Personal Information

This includes, but is not limited to:

• Name
• Contact details (email, phone number, mailing address)
• Identification numbers (such as passport numbers for bookings)
• Payment information (credit card details, billing addresses)
• Job application data (CVs, employment history)

1.2 Automatically Collected Information

When you use our websites or interact with our digital platforms, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Usage data (pages visited, time spent, links clicked)
• Cookies and similar tracking technologies

1.3 Sensitive Information

In certain cases, especially for Shibabu Safaris & Lodges, we may collect sensitive personal data such as dietary preferences, medical conditions, and special assistance requirements. We will seek explicit consent where necessary.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide services such as tourism bookings, commercial transactions, and broadcasting services
• To respond to inquiries and provide customer support
• To process payments and manage financial transactions
• To comply with legal and regulatory obligations
• To personalize and improve the user experience on our websites and platforms
• For marketing and promotional purposes, such as newsletters or special offers
• To manage employment applications and maintain employee records

3. Sharing of Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with:

• Third-party service providers who assist in delivering our services (e.g., payment processors, marketing agencies, IT service providers)
• Government authorities and law enforcement agencies, where required by law or to protect our legal interests
• Business partners, when necessary, to facilitate joint ventures or partnerships
• Other entities within the Shibabu Group of Companies for internal business purposes

4. Data Security

We are committed to protecting the personal information you share with us. We use industry-standard security measures, including encryption and secure servers, to protect against unauthorized access, loss, misuse, or alteration of your personal data. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When the data is no longer required, we will securely delete or anonymize it.

6. Your Rights

You have the following rights with respect to your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request correction of inaccurate or incomplete data.
• Deletion: You have the right to request the deletion of your personal data in certain circumstances.
• Objection: You may object to the processing of your data for direct marketing purposes.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: Where we rely on your consent for processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our websites. These technologies help us improve functionality, analyze usage patterns, and offer personalized content. You may adjust your browser settings to refuse cookies; however, this may affect the functionality of our websites.

8. Children’s Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately so we can take appropriate action.

9. International Data Transfers

As a global company, Shibabu Group of Companies may transfer your data to entities located in other countries, including countries outside your residence. We will ensure that appropriate safeguards are in place to protect your personal data during international transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. The date of the latest revision will be indicated at the top of this document.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data, please contact us at:

 

By using our services, you acknowledge that you have read and understood this Privacy Policy.